Family Video
Reviews and Complaints
Not having New realeases
- Product availability
Preferred solution: Not going back Will stream
Belleville, IL. dvds won't play
- Close to me
- Lazy employees its dirty and unorganized
Preferred solution: clean your dvds
Poor Attitude
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Verified Reviewer | Plover Village, WisconsinStore
Discrimination and favoritism among employees
Pissed off customer
No response ive been robbed
Preferred solution: Full refund
Awful
Horrible
Do not rent!!
Discrimination at Family Video
Family Video did not call me back on this matter. I called corporate and was connected to a District Manager, who I recall was named Eric.
He did apologize and admitted that the staff needed more training and that even he was not aware of the policy on dogs. I explained to him my dog was a service dog and I felt I was bullied by staff and put on the defense. The district manager seemed to side with his staff and wanted to know what I felt the staff was derogatory, as if I should defend myself further. I have not been in Family Video since that day.
It is my feeling I can rent from Redbox, the library, Netfilx, Youtube, or go to the theater. I do not need to spend money at a company that obviously is not customer centered. And another thing - LOCK THE DOOR TO THE *** ROOM!
The bathrooms are locked but the door to *** is swinging right open for any child to wander in. Take a proactive step forward and raise the status quo Family Dollar.
Price Guessing
As a Witness to the violation of missouri human rights act and gender discrimination
Preferred solution: give my fiance his job back and i will be happy again
Horrible rude staff, terrible late fee minimum requirements.
Be warned
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Do you know what being “robbed” means? Clown.
If you want to get results maybe try to sound smarter than a 5th grader. As for family video, they are an awful company and I hope they get what they deserve.
this coming from a unknown I shouldn't waste my time but maybe get a life what you do read every thing posted looking for a troll and you call me dumb maybe u need to learn the meaning.